Contact Us


At Guaranty Bank & Trust we take pride in excellent customer service. We make it convenient for you to contact us by phone, online, mail, and in person.
 
Contact Guaranty by phone
By Phone
(888) 572-9881*
Customer Care Center open weekdays 8am-8pm

24-Hour Telephone Banking
(903) 575-2300 or (888) 572-9881 (outside Mt. Pleasant)

Lost or Stolen Debit Cards
(888) 572-9881 (during business hours)
(800) 472-3272 (after business hours)

*Guaranty Bank & Trust accepts third party telecommunications relay service calls at all of our locations. Please be advised that we value your privacy and your confidentiality, therefore you or your relay provider will be required to authenticate your identity prior to being given any information regarding your account.



Zix Secure Email
Click here to send us a secure message in Online Banking




Contact Us online by completing
and submitting our online form.



Click here to contact us online

Please be advised that this form is unsecured and privacy cannot be ensured. For your protection, do not include account numbers or confidential information.

Report Phishing/Online Fraud
Click here to email us at: fraud@gnty.com

Please be advised that this email is unsecured and privacy cannot be ensured. For your protection, do not include account numbers or confidential information.
 

Contact Guaranty by mail
By Mail

Corporate Office
Guaranty Bank & Trust
201 South Jefferson Ave.
Mt Pleasant, Texas 75455-4420
Contact Guaranty in person
In Person

Stop by one of our many locations or ATMs
Click here to find a location near you


 

 
 
Guaranty Bank & Trust, N.A. | Member FDIC | Equal Housing Lender
Equal Housing Lender
© 2015 Guaranty Bancshares, Inc. All rights reserved.