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At Guaranty Bond Bank we take pride in excellent customer service. We make it convenient for you to contact us by phone, mail, online and in person.
By Phone

1-888-572-9881*
Customer Care Center open weekdays 8am-8pm

24-Hour Telephone Banking
903-575-2300 or 1-888-572-9881 (outside Mt. Pleasant)

Lost or Stolen Debit Cards
1-888-572-9881 (during business hours)
1-800-472-3272 (after business hours)

 


Online

Login to Online Banking
Sign in to Online Banking, go to the Messages menu, select Contact Us, compose your message and then click Send Message.

Contact us on by completing and submitting our online form.
Please be advised that this form is unsecured and privacy cannot be ensured. For your protection, do not include account numbers or confidential information.


Report Phishing/Online Fraud
fraud@gnty.com 
Please be advised that this e-mail is unsecured and privacy cannot be ensured. For your protection, do not include account numbers or confidential information.

Contact Guaranty by mail at our corporate office Contact Guaranty in person. Stop by one of our locations.
  By Mail

Corporate Office
Guaranty Bond Bank
100 W Arkansas
Mt Pleasant, Texas 75455 -4420
  In Person

Stop by one of our many locations or ATMs
Find a location near you


*Guaranty Bond Bank accepts third party telecommunications relay service calls at all of our locations. Please be advised that we value your privacy and your confidentiality, therefore you or your relay provider will be required to authenticate your identity prior to being given any information regarding your account.

Guaranty Bond Bank, N.A. Member FDIC  |  Equal Housing Lender   © 2014 Guaranty Bancshares, Inc. All Rights Reserved